Backing confirmation QR code (from the app or a screenshot).
02
Valid government-issued ID for identity verification if requested.
03
Arrive within your confirmed pickup window.
04
Arrange your own transport for large quantities — contact us in advance.
5-day collection window
Goods are held for 5 days from your pickup window opening. After that, they’ll start incurring demurrage — we’ll send WhatsApp reminders before any charges.
Contact support@buyant.com as soon as possible. Goods are held for 5 days. After that, they’ll start incurring demurrage — we’ll reach out before charging.
Yes — they must bring your backing confirmation QR code and a letter of authorisation. Contact support in advance to register a representative.
Reserve Backers pay the balance after production is complete and before shipment. Once payment is confirmed, the order continues to shipment and your pickup window is activated when the goods arrive. Units unpaid by the stated deadline may enter the Surplus Pool.
Yes, there is parking available at the Lagos Island hub. For large quantities, please contact support@buyant.com in advance to arrange loading assistance.